Our most important asset is your trust. Keeping your information secure is a top priority for Shift.
Cookies – A message given to a web browser by a web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server.
Clear GIFs – Typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website. The use of a clear gif allows the site to measure the actions of the visitor opening the page that contains the clear gif.
De-Identified Data – Information that does not identify an individual and with respect to which there is no reasonable basis to believe that the information can be used to identify an individual.
Customer – A person receiving or registered to receive Shift products and Services.
Personal Information – information about an identifiable individual. Shift collects and stores the following types of Personal Information: names, addresses, email addresses, phone numbers, and financial information.
Self-Reported Information – all information about yourself, including your name, email address, phone number, survey entries, personal traits, ethnicity, family history, and other information that you enter into surveys, forms, or features.
Why We Collect Information and How We Use It
- Registration Information. When you use our services or purchase products through the Website (“Services”) we collect Personal Information, which may include your name, date of birth, telephone number, email address, shipping address, financial information, and contact information (e.g. email, and phone number).
- Self-Reported Information. You may have the option to provide us with additional information about yourself through surveys, forms, features and applications.
- Web Behavior. We collect both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, etc.) to provide our Services, ship our products to you, and for email marketing purposes.
- Other. We continuously work to enhance our Services with new products, applications and features that may result in the collection of new and different types of information. We will update our Privacy Statement and/or obtain your prior consent as needed.
As we continue to develop and grow, we may buy or sell parts of our business. As an important part of our business includes the relationships with our customers, employees and contractors, personal information would generally be one of the assets which would be transferred or transitioned to a third party purchaser.
When you make a payment through the Shift website, we may need to collect your credit/payment card information, including, number and expiration date. We also provide payment processing services through Paypal and Braintree, which are governed by PayPal’s legal agreements and Braintree’s legal agreements, respectively.
Types of Information We Collect
We only collect your personal information if you voluntarily submit the information to us when using our Services. Typical information we may collect includes: names, addresses, email addresses, phone numbers, and financial information.
We will limit the collection and use of personal information to that which we believe is necessary for the purposes we have identified to you, including without limitation, the purposes identified above, using means which are fair and lawful. Although we will collect your personal information primarily from you, we may also collect it from external sources.
The Shift Website
We use third-party services to understand how our users interact with our Services, improve the user experience, and provide our customers with more meaningful content.
We use third-party services and network advertisers to understand how our users interact with our Services, improve the user experience, and provide our customers with more meaningful content. Please see the Terms of Service for Google Ads, Google Analytics and Facebook Pixel or further details.
Third-Party Vendors and Business Partners
A Word About Sharing Customer Information
To protect the privacy of our customers, we will not sell or provide personally identifiable information to a third party without your consent. We will never contact you with marketing material without providing you the option to unsubscribe.
We may be required by law to disclose or provide access to your Personal Information (including, but not limited to, laws, regulations, court orders, warrants, and subpoenas).
We protect Personal Information against loss or theft, unauthorized access, disclosure, copying, use, or modification with security safeguards appropriate to the sensitivity of the information. Our safeguards vary depending on the information’s sensitivity, amount, distribution and format of the information and the method of storage. We use a variety of security technologies and procedures to help safeguard your personal information. All security measures are appropriate to the sensitivity level of your information. Our safeguards include (a) physical measures, such as restricted physical access to our information system; (b) organizational measures, including limiting access on a “need-to-know” basis; and (c) technological measures, including the use of passwords and encryption.
We are responsible for all personal information in our control. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.
We do not knowingly collect personal information from children. The content of our Services is not intended for, or directed to, children. If you are under the age of majority in the jurisdiction from which you access the Services or the jurisdiction in which you are ordinarily resident, please do not use or access our Services at any time or in any manner.
Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of your personal information, or you may withdraw your consent to our further collection, use or disclosure of information at any time in the future by giving us reasonable notice. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with some products, services or information which may be of value to you.
For the purpose of using our Services, some information is required in order for our Services to function. If the information is not provided, we, either directly or through a third-party vendor or business partner, will not be able to provide you with our all or some of our Services.
We retain personal information only as long as it is required for the reasons it was collected. The length of time personal information is retained varies depending on the purpose for which the information was collected. This period may extend beyond the end of your relationship with us but only for so long as it is legally necessary for us to have sufficient information to respond to any issue that may arise at a later date. When your information is no longer needed for the purposes it has been collected we will destroy, delete, erase or convert your information to an anonymous form.
Keeping Information Accurate
We will attempt to keep customer files complete, up to date, and accurate. We will tell our customers how and where to conveniently access their account information (except when prohibited by law) and how to notify us about errors which we will correct as necessary.
How to Find Out What Information We Have About You
Write to our Privacy Officer at the address below, if you have any questions concerning the information we have in your file or about our information practices. To obtain certain information that we have on file for you, you must specify the information you are interested in. If you believe any of our information is incorrect, we’ll investigate it and correct it as required.
All requests and notification applicable to Shift must be made to our Privacy Officer, including opt-out requests, access to information requests, and reporting incorrect information:
If you are requesting information, specify the information you are interested in.
If you are writing to exercise your opt-out rights, specify whether you are opting out of our sharing information with affiliates and/or from our marketing lists.
Amending this Policy